CUSTOMER SATISFACTION

What if I don't like the garment?

Que sal mah's garments are designed to make you shine. We want you to love your garment and feel great when you wear it.
As this is a bespoke process, we perceive it as a collaboration. If you have comments, sensations and thoughts you are welcome to share them. If for some reason you decide you do not want to keep the garment- we will graciously accept it and arrange for a refund (when applicable). Please note that a reservation fee of $100 is non-refundable, as well as upgrading material costs from our specialty and luxury collections.

What if I want to make changes to my garment?

In principle, when artist Lital Dotan creates garments for herself she sees them as open-ended works. Changes of body and mind create different needs and sometimes require adjustments. Our clients can schedule a re-interpretation for their garment.